Customer Care Executives Bpo Voice Process

0 - 5 Years


Job Description

A Customer Care Executive is the Person Who Maintains a Healthy Relations Between the Company & the Customers / Clients By Giving the Right Resolution & Making the Customers / Clients Satisfied with the Response Quickly & in a Professional Manner . He / She Needs to Handle Inbound Calls , Make Outbound Calls & also Sometimes Reply Through Mails & Chats & also Update the Customers / Clients with the Latest Product Updates , Features Etc.
minimum Qualifications:
the Call Centre Agent Must Satisfy the Following Minimum Qualifications:
1. 12 Th Pass , Under Graduates & Graduates in Any Field
2. Basic Knowledge of Computers Ms Office( Word, Excel)
3. Strong Presentation Skills
4. Customer Service and Sales Experience( Added Advantage)
5. Good Communication Skills.
6. Experience : 0 to 5 Years
7. Languages Known : English & Hindi
8. Salary : 15 K to 22 K + Incentives ( as per the Interviews Experience & Last Salary if Any )
9. Job Location : Gurgaon Sector 66
skills, Attributes and Essential Functions:
the Call Centre Agent Must Possess the Following Skills, Attributes and Essential Functions:
energetic, Strong Work Ethic and Excellent Organisation Skills.
strong Customer Service Focus.
self-motivated and Goal Oriented,
excellent Written/oral Communication Skills with a Genuine Concern for the Customer

Salary 1 Lac 75 Thousand To 2 Lac 50 Thousand P.A.
Industry ITES / BPO / KPO / LPO / Customer Service / Operations
Work Experience 0 - 5 Years
Qualification Higher Secondary, Vocational Course, Diploma, Advanced/Higher Diploma, Other Bachelor Degree

Key Skills

Customer Handling Customer Support Problem Solving

Company Profile

Contact Person Mr. Prayag Raj Kaushik
Address 24C-Yusuf Sarai , Green Park Metro Gate No.3
Mobile 9911985567
Email ID vrtalenthunters6210@gmail.com